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SAP CRM Technical Training

BESTWAY Technologies offering best SAP CRM-ABAP Technical Training in Bangalore and Hyderabad with Real time most experienced working Professionals. Our SAP CRM trainer is working in SAP CRM Technical and total 13+ years experience in SAP ABAP & CRM Technical. we cover under this SAP CRM Technical course Syllabus major topics CRM -ABAP, CRM Web User Interface (WEB UI), UI Component Architecture, Business Object Layer — BOL, Generic Interaction Layer – GENIL, Enhancing and Customizing the Work Area,AET ( Application Enhancement Tool ), CRM Middle Ware. We are plain to SAP CRM Technical Course Content basic concepts to advanced level in-depth content. 

SAP CRM Technical Course Content


1) One Order Frame Work

2) a. FMs for Reading Business Transactions

i. Tricks for finding the relevant FM

ii. Coding using the FM

b. FMs for Modifying the Business Transactions

i. Tricks for finding the relevant FM

ii. Coding using the FM

c. FM for saving Business Transactions

3) Business Addin’s (BADIs) in CRM & Action Methods .



SAP CRM UI Roadmap

Web Client User Interface

Overview of the User Interface

New UI Concept – Screen Structure

a)Navigation Area

b)Header Area

c)Work Area

Navigating in the User Interface

Personalizing the User Interface

Logging On to the CRM Web Client


UI Component Architecture :


View Controller

View Context

Event Handler


View Layout (BSP Page

View Set


Controller and Context

Component Controller

Custom Controller

Context Nodes and Attributes

Context Note Binding

Model Integration


Navigating with Navigational Links

Cross-Component Navigation

Component Interface

Interface View



UI Component Usage


Business Object Layer — BOL :

BOL Core

BOL Entities

Working with Collections

Access Using Iterators

Filtering Collections

Sorting Collections

Searching for BOL Entities

Creating BOL Entities

Modifying BOL Entities

Deleting BOL Entities

Traversing via the Object Model

Locking BOL Entities

Accessing BOL Entities

Generating BOL Entities

Transaction Context

Messages from the APIs


Generic Interaction Layer – GENIL:

Benefits of the Generic Interaction Layer

GenIL Object Model

GenIL Components and Component Sets

GenIL Objects

Relationships between GenIL Objects

Tools for Displaying Object Models

GenIL Model Browser

GenIL BOL Browser

Root Objects

Access Objects

Dependent Objects

Search Objects

Dynamic Search Objects

Search Result Objects

Message Handling at web UI

Enhancing and Customizing the Work Area:

UI Configuration Tool

Structure of the UI Configuration Tool

Role-Based Customizing of the User Interface

General Field Customizing

Practical Example: Using the UI Configuration Tool

Customizing the Overview Page

Customizing the Search Page

Showing Input Fields in a View

Changing Field Labels in a View

Setter Getter Methods


AET ( Application Enhancement Tool )

CRM Middle Ware


Bdoc Monitoring

Bdoc Queues

Debugging Tetchiness

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